Refund & Cancellation Policy

Once access has been delivered and used, it cannot be refunded.

• Your access was never delivered.
• You received the wrong product.
• You were charged twice for the same order.
• A technical fault on our side stopped you from using it.

Email admin@rentpass.store with your order details within 7 days of purchase.

Approved refunds go back to your original payment method within 5–7 working days.

You can cancel an order before it is delivered. After delivery, cancellation is not possible.